Privacy Policy and Terms of Use

To help you feel comfortable reaching out to us, we have summarized our counseling center’s philosophy and our policies regarding the handling of personal information.

About This Counseling Center

This is a consultation service to discuss where to seek care, treatment guidelines, and the need to visit specialized medical facilities regarding adult congenital heart disease (ACHD). At this time, we are operating this service as an “online consultation” rather than “online medical care.” We believe it is a patient’s fundamental right to seek a second opinion from a specialist while continuing to value their primary care physician.

What We Do and Don't Do at This Counseling Center

Topics We Can Discuss

Consultations regarding the need for specialized tests or treatments
Consultations regarding concerns about your current medical condition or the healthcare facility you are attending
Consultations regarding your future heart health and its impact on your daily life and employment

Things Not to Do (Medical Procedures)

Definitive Diagnosis, Prescription of Medications, and Emergency Care
Official Interpretation and Diagnosis of Imaging and Laboratory Data

If you experience sudden symptoms, please call emergency services or contact your primary care physician.

If necessary, we will refer you to a medical facility or the Juntendo ACHD Outpatient Clinic. As a general rule, we limit consultations to one per person.

About the Information You Provide

Due to character limits, please enter only the information necessary for this consultation.
Attending physicians should not enter any information or data that could identify individual patients. For the formal provision of medical information or the sharing of images, we will guide you through the appropriate medical collaboration channels after the consultation.
You cannot attach files using this form.

Handling of Personal Information

The information we collect will be used solely to respond to your inquiry and to provide guidance regarding outpatient visits and referrals.
We will manage this information under appropriate access controls and will not use it for any purpose other than those stated.
We will use your email address and phone number to contact you regarding your inquiry.
The details of your inquiry and your name will not be disclosed to your attending physician or any third party without your consent.

To reach a wider audience, this site uses Google Analytics to track page views. While cookies are used for this tracking, we do not transmit your name, contact information, or the details of your inquiries. The aggregated data is managed in accordance with Google’s Privacy Policy. You can disable cookies in your browser settings.

Disclaimer

This consultation does not constitute a definitive diagnosis or medical treatment. The final medical decision will be made by the healthcare facility where you receive treatment.
Depending on your internet connection or system issues, we may be unable to conduct the consultation.
To prevent overbooking and misuse of appointment slots, we will first accept your request via the consultation form. A doctor will then review the details and confirm your online consultation appointment.

Website Operations

Corresponding Person: Keiichi Itatani（Juntendo University School of Medicine）
Website Operation: Cardio Flow Design Inc.

The content on this page is subject to change based on operational needs.